NHTSA Complaint #11011785 — 2013 NISSAN ALTIMA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11011785
Vehicle 2013 NISSAN ALTIMA
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 42,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

I TRIED TO START MY CAR AND THE ONBOARD COMPUTER SCREEN SAY NO KEY DETECTED, I HAVE THE KEY IN MY HAND AND STILL IT WILL NOT START, I CAN UNLOCK THE DOORS, TRUNK ETC. FINE, I EVEN WENT AND BOUGHT THE SAME EXACT NEW BATTERY FOR THE KEY FOG AND THE PROBLEM PERSIST, I WENT ONLINE AND LOOK UP NISSAN OWNERS WITH SIMILAR PROBLEM WITH NISSAN ALTIMA KEY FOG PROBLEM AND IT SEEM LIKE A COMMON ISSUE, BUT SURPRISE THAT THERE IS NO RECALL ON THE ISSUE, EVERYBODY I KNOW THAT OWNS A NISSAN TOLD ME THERE IS TIME THEY BE DRIVING AND THE ONBOARD COMPUTER STATE NO KEY DETECTED, THANK GOD I DON'T LIVE I A REMOTE LOCATION OR ELSE I WOULD BE STRANDED, ONLINE EVERYONE THAT HAD THE PROBLEM HAD TO END UP PAYING $500 OR MORE TO FIX THE ISSUE, WHICH I FEEL IS A DEFECT IN NISSAN ENGINE CONTROL UNIT SYSTEM, I CONTACT THE DEALERSHIP THAT I BOUGHT MY NISSAN ALTIMA FROM AND THEY WANTED TO CHARGE ME OVER #500 TOTAL TO FIX THE ISSUE, I THINK IT IS A SCAM, I FOUND A WORK AROUND THE ISSUE BUT IT IS JUST NOT RIGHT THAT THEY KNOW THE ENGINE CONTROL UNIT HAS A PROBLEM AND THE REFUSE TO ADDRESS THE ISSUE, EXCEPT LEAVE THE CUSTOMER WITH A NEW BILL OR STRANDED

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