NHTSA Complaint #11011771 — 2009 HONDA CIVIC

WHEN I FIRST BOUGHT THIS CAR AT DAVID MCDAVID HONDA OF IRVING (TEXAS) IN 2012, I NOTICED THERE WAS PAINT OR CLEAR COAT PEELING ON THE ROOF OF THE CAR. I DIDN'T IMMEDIATELY THINK MUCH OF IT, THOUGHT MAYBE IT WAS A ONE-OFF PROBLEM, AND ASKED THE DEALERSHIP TO REPAINT IT BEFORE I PICKED IT UP-- THEY DID. BEING A FULL-TIME STUDENT AND WORKING FULL TIME, I DIDN'T NOTICE THAT THE CLEAR COAT WAS STARTING TO PEEL FROM THE BACK OF THE CAR AND THEN FORWARD. WHEN I DID NOTICE THE CLEAR COAT I DID NOT HAVE THE MONEY TO GET IT REPAINTED AND IT WAS NOT A PRIORITY. WHEN IT GOT EVEN WORSE, I STARTED DOING MORE RESEARCH AND FOUND THAT THERE WAS ACTUALLY A PAINT REAL FOR HONDAS FOR SEVERAL MODELS ACROSS A RANGE OF YEARS. MINE FELL INTO THAT RANGE. I WENT TO DAVID MCDAVID TO ASK THEM TO REPAINT IT AND HONOR THE WARRANTY, BUT THEY REFUSED SINCE I WAS 3 MONTHS OUT OF THE WARRANTY! WHAT SUCKS IS THAT I NEVER RECEIVED ANYTHING IN THE MAIL LETTING ME KNOW THERE WAS AN EXISTING RECALL FOR THAT. AND EVEN WORSE, THE DEALERSHIP KNEW ABOUT THE ISSUE AND REFUSED TO HELP. I CONTACTED HONDA OF NORTH AMERICA AND THEY TOLD ME THAT THE ONLY WAY I COULD GET THE PAINT JOB WAS THROUGH MY DEALERSHIP. SO NOW I AM STUCK AND MY CAR LOOKS LIKE CRAP. I STILL DO NOT HAVE OVER 1K FOR A PAINT JOB AND NEITHER MY DEALERSHIP OR HONDA IS HELPING.