NHTSA Complaint #11011705 — 2012 ACURA TSX
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11011705 |
| Vehicle | 2012 ACURA TSX |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 79,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
WHILE DRIVING ON THE BUSIEST FREEWAY IN CLEVELAND, OHIO (7/23/17); AN ERROR POPPED UP ON MY ACURA TSX SAYING "CHECK POWER STEERING SYSTEM," AND I IMMEDIATELY LOST ALL POWER STEERING OF MY VEHICLE. I WAS ABLE TO PULL THE WHEEL (WITH GREAT FORCE) TO THE SIDE OF THE ROAD, AND READ THE OWNER'S MANUAL. IT SAID THAT THERE'S A PROBLEM WITH THE ELECTRICAL POWER STEERING OF THE VEHICLE AND TO SHUT OFF THE CAR AND TURN IT BACK ON TO SEE IF THE ERROR RESETS. THANKFULLY THE ERROR WENT AWAY. I CALLED THE DEALER THE NEXT MORNING (SINCE THIS HAPPENED ON A SUNDAY), AND THEY SAID IF IT HAPPENS AGAIN TO BRING IT IN FOR SERVICE. I DROVE THE CAR FOR ANOTHER 6 DAYS (THINKING IT WAS A FLUKE), THEN TO MY PARENTS 2 HOURS AWAY TO YOUNGSTOWN, OHIO (7/29/17). WHEN I GOT BACK INTO MY CAR, TURNED THE KEY, THE ERROR "CHECK POWER STEERING" POPPED UP AGAIN. UNFORTUNATELY, IT DID NOT RESET. WHEN THIS ERROR OCCURS, THE ENTIRE POWER STEERING SYSTEM DOESN'T FUNCTION. THE STEERING WHEEL WILL TURN; HOWEVER, WITH GREAT FORCE! IT'S EXTREMELY DIFFICULT TO MOVE. I DID SOME RESEARCH AND FOUND A TON OF ISSUES WITH THE ELECTRICAL STEERING SYSTEM OF THE 2015 ACURA TSX. I'VE HAD THE CAR 5 YEARS AND DROVE IT 79,000 MILES (FREEWAY MOSTLY); IT'S ODD THAT THIS EARLY IN THE LIFE, A MAIN COMPUTER THAT HOUSES THE STEERING WOULD FAIL. I FOUND POSTS OF PEOPLE DRIVING WITH CHILDREN ON FREEWAYS AND ON WINDING ROADS ENCOUNTER THE SAME ISSUE AND THEY LOST CONTROL OF THEIR CARS! SEE SITES: 1. HTTP://WWW.ARFC.ORG/COMPLAINTS/2012/ACURA/TSX/STEERING/PROBLEM.ASPX 2. HTTPS://WWW.YOUTUBE.COM/WATCH?V=8FFW9F9D854 SOME THING HAS TO BE DONE. THIS IS A $1000+ FIX AND NOT COVERED UNDER WARRANTY. THIS IS CLEARLY A DEFECT FROM WHOEVER SOLD ACURA THE ELECTRICAL STEERING COMPONENT MODULE OF THE VEHICLE. THE NEXT PERSON THIS HAPPENS TO MAY NOT BE ABLE TO MANEUVER OVER AND CAUSE A FATAL CRASH.
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