NHTSA Complaint #11011697 — 2009 VOLKSWAGEN BEETLE

A YEAR AGO I HAD THE DRIVERS SIDE WINDOW FIXED, AND SINCE THEN, THE WINDOW HAS BEEN FAULTY. I OWN A CONVERTIBLE, SO THE WINDOWS ARE SUPPOSED TO GO DOWN HALF AN INCH AND MINE DOES NOT. MOST TIMES WHEN I CLOSE THE DOOR, THE WINDOW IS OVER THE TOP OF THE CAR, LEAVING A CRACK BETWEEN THE WINDOW AND MY CAR DOOR. LAST NIGHT, JULY 30TH OF 2017, I HAD ROLLED DOWN MY BACK WINDOW WHILE IDLE AND HEARD SOMETHING COMPAREABLE TO A FORK IN A GARBAGE DISPOSAL. I IMMEDIATELY STOPPED ROLLING THE WINDOW DOWN BECAUSE I KNEW IT WOULD NOT COME BACK UP, SEEING AS I HAD JUST FIXED THIS PROBLEM LESS THAN A YEAR AGO WITH THE FRONT WINDOW WHEN I WAS DRIVING AND THE SAME EXACT THING HAPPENED AND MY CAR WAS IN THE SHOP FOR A WEEK AND A HALF. I PROCEEDED TO LOOK ONLINE TO LOOK FOR A RECALL WITH NO LUCK. ALTHOUGH I DID FIND THAT I AM NOT THE ONLY ONE WHO HAS HAD THIS ISSUE. NOT ONLY IS THIS FIX QUITE COSTLY, BUT IT'S A SAFETY HAZARD. NOT TO MENTION THAT IT'S NOT DUE TO THE CARELESSNESS OF THE OWNER, BUT SIMPLY FAULT OF THE MANUFACTURER. I PROCEEDED TO CALL VW WITH NO LUCK BUT TO BE DIRECTED HERE TO YOU. I'M ASKING FOR A RECALL TO BE PUT INTO ACTION. THANK YOU.