NHTSA Complaint #11011690 — 2009 CHEVROLET COBALT

TL* THE CONTACT OWNS A 2009 CHEVROLET COBALT. THE CONSUMER STATED UPON ENTERING THE VEHICLE THE ANTI-THEFT INDICATOR WAS ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE; HOWEVER, IT FAILED TO START. THE DEALER (JIM TAYLOR CHEVROLET LOCATED AT 139 GRIMSHAW ST, RAYVILLE, LA 71269; (318) 728-6550) WAS CONTACTED AND CONFIRMED THAT THE CONTACT HAD TO PAY FOR THE REPAIR SINCE THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-222-1020 AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 160,000. UPDATED 08/16/17*LJ *CN THE CONSUMER STATED INITIALLY ASKED WAS THERE A RECALL ON THE IGNITION SWITCH. THE CONSUMER ALSO STATED THE DIAGNOSIS WAS THE SHIFT SOLENOID, WHICH WAS REPLACED ON 8/8/17 AND 8/10/17 BUT THIS IS STILL A RECURRING PROBLEM. THE CONSUMER STATED THE VEHICLE IS BACK IN THE SHOP AND THE MECHANIC IS SAYING ITS AN ELECTRICAL ISSUE. *TR