NHTSA Complaint #11011472 — 2013 VOLKSWAGEN JETTA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11011472
Vehicle	2013 VOLKSWAGEN JETTA
Component	STEERING
Date of Incident	July 29, 2017
Date Filed	July 29, 2017
Mileage	56,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

FREQUENTLY THE STEERING WHEEL WILL NOT UNLOCK,KEY WILL NOT TURN, THIS IS HAPPENING ALMOST EVERYDAY, DRIVE TO WORK PARK THE CAR, AT END OF DAY THE IGNITION KEY WON'T TURN. STEERING WHEEL IS LOCKED UP, HAVE TO WRESTLE WITH IT CONSTANTLY, IF I GET OUT A JAR THE CAR BACKWARDS OR FRONTWARDS IT MAY UNLOCK THE KEY AND WHEEL AND MAY NOT. THIS OCCURS ALMOST EVERYDAY. THIS IS VERY DANGEROUS AND FRUSTRATING.

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