NHTSA Complaint #11011242 — 2009 CHEVROLET IMPALA

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING AT A LOW SPEED, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND LOCKED UP. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE DRIVER OF THE OTHER VEHICLE SUSTAINED INJURIES TO THE KNEES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUSTAINED AN INJURY TO THE NECK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS MOVED TO THE SIDE OF THE ROAD AND TAKEN TO AN INDEPENDENT MECHANIC. THE FRONT DRIVER'S SIDE BUMPER WAS REPAIRED AND REPAINTED. THE FAILURE COULD NOT BE REPLICATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.