NHTSA Complaint #11011173 — 2012 FORD F-150

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11011173
Vehicle 2012 FORD F-150
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

I HAVE A 2012 FORD F 150 WITH 66,800 MILES ON IT AND HAVE CHANGED ONE OF THE TURBOS . ABOUT MAY OF 2017 I NOTICED A SHUTTER AND SHAKING OF THE ENGINE, THEN LOSE OF POWER, FAILURE TO ACCELERATE ON HILLS, THE VEHICLE WOULD DOWN SHIFT FOR NO REASON OR YOU HAD TO PUT THE GAS PEDDLE TO THE FLOOR TO EVEN MOVE THEN IT WOULD KICK IN AND CAUSE THE WHEELS TO SPIN. I TOOK THE VEHICLE TO MY LOCAL FORD DEALER TO DIAGNOSE THE CHECK ENGINE LIGHT. I WAS TOLD THAT ONE OF THE TURBOS NEEDED REPLACED AT A COST OF $1800, WELL I HAD IT REPLACED AT MY OWN PERSONNEL GARAGE AND AFTER DRIVING THE VEHICLE 5 MILES IT HAD ALL THE SAME ISSUES. I CALLED THE FORD HOT LINE 3 TIMES ASKING WHAT THEY WILL DO TO FIX MY TRUCK, I WAS TOLD THE WARRANTY RAN OUT AT 60000 MILES, I EXPLAINED THE VEHICLE JUST STARTED DOING THIS AND I DID NOT HAUL ANYTHING AND ONLY DROVE IT ABOUT 12000 MILES A YEAR, THIS SHOULD NOT BE HAPPENING. THIS IS VERY DANGEROUS TRYING TO DRIVE A VEHICLE THAT LOSSES POWER THEN ACCELERATE WITHOUT WARNING. FORD TOLD ME THERE WERE SOME RECALLS ON THE 3.5 L ECO-BOOST ENGINE BUT NOT ON MY TRUCK. I HAVE BEEN A FORD MAN FOR OVER 40 YEARS, I BOUGHT THIS TRUCK BRAND NEW IN 2012 AND FORD WILL NOT DO ANYTHING BUT CHARGE ME MORE MONEY, I DO NOT BEAT MY TRUCK I BABY IT, I TAKE VERY GOOD CARE OF MY VEHICLES, THIS IS NOT MY FAULT IT IS POOR ENGINE DESIGNEE AND FORD SHOULD FIX THIS FOR ME BECAUSE AS I SAID IT IS A SAFETY HAZARD FOR ME AND ANYONE ELSE ON THE ROAD WITH THIS ENGINE.

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