NHTSA Complaint #11010853 — 2002 JEEP LIBERTY

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 35 MPH, THE DRIVER'S AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. THE VEHICLE WAS TOWED TO A LOCAL DEALER (JOHN GREENE CHRYSLER DODGE JEEP, LOCATED AT 910 JAMESTOWN RD MORGANTOWN, NC 28655). THE DEALER ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT SUSTAINED A SCAR ON HER NECK AND BRUISES AND BURNS TO THE UPPER BODY. MEDICAL ATTENTION WAS PROVIDED BY THE CONTACT'S PRIMARY PHYSICIAN. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WERE NOT RESPONSIBLE. THE MANUFACTURER ADVISED THE CONTACT TO FOLLOW-UP WITH THE INSURANCE COMPANY. THE FAILURE MILEAGE WAS 118,000.