NHTSA Complaint #11010698 — 2012 FORD FOCUS

TL* THE CONTACT'S DAUGHTER OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO CHARLIE HENDERSON FORD LOCATED AT: 105 US-90, WAVELAND, MS 39576, (228) 467-9005, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT A DEFECTIVE PURGE VALVE CAUSED THE FUEL PUMP TO COLLAPSE THE FUEL TANK. THE CONTACT WAS INFORMED THAT THE FUEL CANISTER, PURGE VALVE, FUEL PUMP, AND FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS PRESENTLY BEING REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS PROVIDED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 71,000. UPDATED 08/31/17*LJ INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR