NHTSA Complaint #11010657 — 2012 HEARTLAND CYCLONE

DEFECTIVE POWER KING TOWMAX STR TRAILER TIRES. I PURCHASED A 2012 HEARTLAND CYCLONE NEW IN JUNE OF 2012(FIFTH WHEEL TOY HAULER). THE RV MANUFACTURER INSTALLED TOWMAX STR TIRES AT THE FACTORY. WITHIN 2 YEARS AND LESS THAN 5,000 MILES THREE OF MY TIRES BURST SITTING IN THE DRIVEWAY. THESE TIRES WERE COLLECTED AND WARRANTIED BY POWER KING. WITHIN THE NEXT 1,000 MILES OF TOWING THE OTHER 3 ORIGINAL TIRES WERE SUFFERING THE SAME FATE AS THE FIRST THREE WITH THE EXCEPTION THAT THE VEHICLE WAS IN TOW THIS TIME AND IT RIPPED OFF THE SIDE OF MY CAMPER. VERY LITTLE COMPENSATION WAS GIVEN TO FIX THE CAMPER AND REPLACE THE DEFECTIVE TIRES. $500 WAS THE TOTAL FOR EVERYTHING. THE FIRST THREE WERE REPLACED WITH THE SAME TIRES AND THE NEXT THREE WERE REPLACED WITH A TIRE OF MY CHOICE. NOW THE TIRES THAT WERE ORIGINALLY REPLACED WITH AN EXACT REPLACEMENT IS THE REASON FOR THIS COMPLAINT. THE TIRES ARE 2.5 YEARS OLD WITH ROUGHLY 6,000 MILES OF TOWING ON THEM AND I HAVE BECOME THE VICTIM OF YET ANOTHER ROUND OF TIRE FAILURES. SO IN FIVE YEARS I HAVE HAD A TOTAL OF 9 TOWMAX STR'S FAIL FROM TREAD SEPARATION WHILE EITHER SITTING STILL OR IN TOW. THE PREVIOUS TIRES THAT I HAVE HAD FAIL WERE RECOVERED BY THE MANUFACTURER AND WERE NEVER SEEN AGAIN EVEN WITH MY CONCERNS OF A MAJOR ISSUES WITH THE TIRES. I HAVE RESEARCHED THIS SPECIFIC TIRE AND IT SEEMS TO BE A COMMON OCCURRENCE FOR THEM TO FAIL AND THE MANUFACTURER TO PROVIDE LITTLE ASSISTANCE IN REPAIRING OR REPLACING DAMAGED EQUIPMENT . THIS FAILURE HAS HAPPENED SITTING STILL AND IN TOW MULTIPLE TIMES. I BELIEVE THAT A SERIOUS RECALL IS NEEDED BEFORE OTHER INDIVIDUALS SUFFER THE SAME DAMAGE OR POSSIBLY WORSE WHEN CAMPERS OR TRAILERS ARE IN TOW. PICTURES CAN BE PROVIDED AT A LATER TIME.