NHTSA Complaint #11010370 — 2014 BUICK ENCORE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11010370
Vehicle 2014 BUICK ENCORE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 1,475 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

DEAT BATTERY I'VE HAD THIS CAR FOR SIX WEEKS AND HAVE HAD TRIPLE A OUT THREE TIMES TO JUMP ME. ONCE IT STARTS THE BATTERY RECHARGES ITS-SELF. THEY ALSO TESTED THE ALTERNATOR TOO AND ITS TESTING FINE. THIS CAR HAS LESS THAN 15,000 MILES AND I AM THE 3RD OWNER. LAST WEEK TOOK IT TO THE DEALERSHIP AND THEY TOLD ME IT CHECKS OUT FINE. THE CAR SITS MORE THAN 3 DAYS WILL NOT START. YES, THREE DAYS!!!! THERE IS SOMETHING THAT RUNS IN THE BACK GROUND OF THIS CAR THAT IS ZAPPING THE BATTERY. I CAN TELL YOU AFTER SHUTTING THE CAR OFF AND REMOVING THE KEY AND HOURS LATER YOU CAN GO TO YOUR CAR AND TURN ON THE RADIO WITHOUT USING A KEY. I FEEL THIS ISSUE IS CONNECTED TO THE SYSTEM DISPLAY SCREEN WITH THE ONSTAR, RADIO ECT THAT CONTINUES TO RUN IN THE BACK GROUND. HOWEVER, I'M NOT CERTAIN. I'M BEYOND FRUSTRATED.

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