NHTSA Complaint #11010258 — 2011 HONDA CR-V ENGINE

Complaint Details

ODI Number	11010258
Vehicle	2011 HONDA CR-V
Component	ENGINE
Date of Incident	March 21, 2016
Date Filed	July 24, 2017
Mileage	96,662 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NE

Consumer Description

OIL CONSUMPTION PROBLEM - TOOK MY CAR IN FOR ROUTINE OIL CHANGE. 96662 MILES. OIL LIFE AT 15% PER MANUAL OIL MAINTENANCE. EXCLUSIVE HONDA (NOT A DEALER) FOUND NO OIL IN MY CAR. SENT ME TO A HONDA DEALER IMMEDIATELY TO TAKE CARE OF. SINCE THEY ARE NOT A HONDA DEALER THEY CANNOT DO ANYTHING TO MY CAR OR MAY NEGATE THE EXTENDED WARRANTY. THE HONDA DEALER FOUND A SEAL OIL LEAK STATED IT WAS PROBABLY DUE TO THE HIGH MILES. I WENT BACK AFTER 1000 MILES PER THE REQUIREMENTS FOR OIL CONSUMPTION PROBLEM. THEY TOLD ME THAT THE OIL LEVEL & USE WAS CORRECT FOR 1000 MILES. OIL LIFE WAS AT 80%. I PLANNED TO CHANGE MY OIL EVERY 5000 TO AVOID THIS PROBLEM. HOWEVER I AM ON MY 3RD TIME TO HAVE THE HONDA DEALER TO CHECK FOR OIL CONSUMPTION PROBLEMS. I WILL BE SENDING ALL THE COMPLAINTS SEPARATELY. I AM NOTIFYING ALL THAT I CAN IN HOPES TO HAVE THIS PROBLEM FIXED BY HONDA.

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