NHTSA Complaint #11010235 — 2011 FORD E-150 FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	11010235
Vehicle	2011 FORD E-150
Component	FUEL/PROPULSION SYSTEM
Date of Incident	July 24, 2017
Date Filed	July 24, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

I STARTED GETTING A CHECK FUEL INLET WARNING OCCASIONALLY AND THEN MY CHECK ENGINE LIGHT CAME ON SO I TOOK THE VEHICLE IN FOR SERVICE. I WAS INFORMED THAT THE CANISTER PURGE VALVE WAS FAULTY AND WAS IN NEED OF REPLACEMENT AT THE COST OF $341. AS IT WERE MY 2010 FORD FUSION HAS THE VERY SAME PART BEING REPLACE AS PART OF A SAFETY RECALL. I NOTED THIS TO BOTH MY FORD DEALER AND FORD CUSTOMER SERVICE BUT I AM STILL RESPONSIBLE FOR THE REPAIR. MY QUESTION IS WHY IT'S A SAFETY RECALL IN ONE INSTANCE BUT AN OWNERS RESPONSIBILITY IN ANOTHER.

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