NHTSA Complaint #11010221 — 2017 HYUNDAI SANTA FE SPORT ELECTRICAL SYSTEM

Complaint Details

ODI Number	11010221
Vehicle	2017 HYUNDAI SANTA FE SPORT
Component	ELECTRICAL SYSTEM
Date of Incident	July 22, 2017
Date Filed	July 24, 2017
Mileage	200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNED A 2018 (NA) HYUNDAI SANTA FE SPORT. WHILE DRIVING 35 MPH THROUGH AN INTERSECTION, THE POWER STEERING SEIZED AND A RED STEERING WHEEL AND EXCLAMATION MARK ILLUMINATED. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD AND IT WAS TOWED TO THE DEALER. THE DEALER (HYUNDAI OF NEW PORT RICHEY 3936 US-19, NEW PORT RICHEY, FL, 34652) DIAGNOSED THAT THE VEHICLE WAS TRANSMITTING DATA TO THE STEERING MECHANISM; HOWEVER, THE STEERING MECHANISM WAS UNABLE TO READ AND CORRESPOND. THE STEERING MECHANISM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200.

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