NHTSA Complaint #11010133 — 2009 VOLKSWAGEN TIGUAN AIR BAGS

Complaint Details

ODI Number	11010133
Vehicle	2009 VOLKSWAGEN TIGUAN
Component	AIR BAGS
Date of Incident	July 10, 2017
Date Filed	July 23, 2017
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

THE TIMING CHAIN TENSIONER IN THIS VEHICLE IS KNOWN TO FAIL AND DESTROY ENGINES. THEY HAVE ISSUED TECHNICAL SERVICE BULLETINS ON THE ISSUE, BUT HAVE DONE NOTHING TO RESOLVE THE ISSUE FOR OWNERS. MY WIFE AND CHILD WERE IN THE CAR AND THE TENSIONER FAILED AND THE ENGINE STOPPED IN THE MIDDLE OF A BUSY FREEWAY CAUSING THEM TO ALMOST GET REAR ENDED BY A SEMI TRUCK. YOU CAN FIND THE TECHNICAL SERVICE BULLETINS HERE: HTTP://WWW.CARCOMPLAINTS.COM/VOLKSWAGEN/TIGUAN/2009/TSBS/. I HAD TO REPLACE THE ENGINE DUE TO A KNOWN ISSUE. A RECALL IS TRULY NEEDED ON THIS ISSUE. MANY OTHERS HAVE HAD THE SAME ISSUE HAPPEN TO THEM. ALSO MY DRIVER'S SIDE AIRBAG FAILED AND VW REFUSES TO ADDRESS THIS SAFETY ISSUE.

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