NHTSA Complaint #11010116 — 2003 HONDA GL1800

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11010116
Vehicle	2003 HONDA GL1800
Component	STEERING
Date of Incident	November 5, 2016
Date Filed	July 22, 2017
Mileage	15,180 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

I PURCHASED THE MOTORCYCLE ON 11/05/16 FROM IMOTORSPORTS IN ELMHURST ILL. FROM DAY ONE IT HAD A VERY BAD WOBBLE IN THE STEERING AND IF I WAS NOT HOLDING STRONGLY ONTO THE BIKE IT WOULD DEFINITELY CRASH. AFTER ASKING FOR A REPAIR TO THIS WOBBLE IMOTORSPORTS MANAGER JASON SAID THEY WOULD INSTALL A NEW SET OF TIRES ON IT AND THIS SHOULD SOLVE THE PROBLEM. THE BIKE ONLY HAD 15,158 MILES ON IT SO I THOUGHT FOR SURE THIS WOULD BE THE ANSWER. JASON TOLD ME THAT AFTER THE BIKE GOT USED TO THE NEW TIRES THAT THE WOBBLE WOULD GO AWAY. THE WOBBLE WOULD OCCUR ANYTIME IT WAS IN MOTION FROM 15-45 MPH. THE WOBBLE NEVER GOT ANY BETTER AND BEING A BIT NAIVE TO PURCHASING A VEHICLE FROM A DEALER THE 30 DAY WARRANTY EXPIRED AND WHEN I RETURNED ON 12/15/16 THEY SAID THEY COULDN'T HELP ME. NOW I HAVE A $13,000 MOTORCYCLE THAT I AM AFRAID TO RIDE. I RODE IT A FEW MILES IN APRIL AND MAY AND JUNE OF 2017 AND BECAUSE OF THE WOBBLE, THE PLASTIC SHROUD THAT IS SURROUNDING THE TIMING CHAIN CRACKED ON BOTH SIDES. I AM AT A STAND STILL NOW AND DONT KNOW WHAT TO DO. I ALSO DONT KNOW IF THE SEVERAL RECALLS ON THIS PARTICULAR YEAR GOLDWING HAVE BEEN ATTENDED TO. I FEEL SO BAD ABOUT THIS AND I DONT KNOW WHAT TO DO. I SAVED EVERY PENNY I COULD FOR 6 YEARS TO PURCHASE THIS MOTORCYCLE AND NOW I CANT AND AM AFRAID TO RIDE IT.

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