NHTSA Complaint #11009848 — 2013 TESLA MODEL S

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11009848
Vehicle	2013 TESLA MODEL S
Component	UNKNOWN OR OTHER
Date of Incident	July 5, 2017
Date Filed	July 18, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

CPSC: I OWN A TESLA MODEL S MADE IN NOVEMBER 2013. ALL 4 DOOR HANDLES ARE BROKEN OR MALFUNCTIONING. AFTER THE FIRST ONE WENT OUT, I TOOK IT TO TESLA AND THEY SAID IT WAS OUT OF WARRANTY AND WOULD COST $1,200.00 AND REQUIRE REPLACEMENT. AFTER TALKING TO SEVERAL OTHER TESLA OWNERS OWNERS AND DOING SOME RESEARCH, I HAVE DISCOVERED THAT IT'S MORE UNCOMMON THAT THEY DON'T BREAK THAN THAT THEY DO. THE ACTUAL COST TO REPAIR THEM WOULD BE MUCH LOWER, BUT THEY DON'T OFFER THAT. THE REAR PASSENGER DOOR ON MY CAR IN FACT SPONTANEOUSLY OPENS ITSELF. THIS USUALLY OCCURS WHEN PRESSING THE BUTTON THAT ENGAGES THE PARK BREAK. IT SEEMS CLEAR TO ME THAT THE PRODUCT IS DEFECTIVE. *BF UPDATED 07/19/2017*JS

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