NHTSA Complaint #11006601 — 2015 HYUNDAI GENESIS

TIRES issue reported to NHTSA

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Complaint Details

ODI Number	11006601
Vehicle	2015 HYUNDAI GENESIS
Component	TIRES
Date of Incident	February 19, 2016
Date Filed	July 20, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS EQUIPPED WITH HANKOOK VENTUS S1 NOBLE 2 TIRES, SIZE: 245/45R18. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V864000 (TIRES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION CHRYSLER DODGE JEEP RAM BRUNSWICK (5400 ALTAMA AVE, BRUNSWICK, GA 31525 (912) 231-4453) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND STATED THAT THEY WOULD CALL THE CONTACT BACK; HOWEVER, THE CONTACT DID NOT RECEIVE A RESPONSE IN TEN WEEKS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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