NHTSA Complaint #11006490 — 2015 MERCEDES-BENZ S550

TL* THE CONTACT OWNS A 2015 MERCEDES BENZ S550. THE CONTACT STATED WHILE THE VEHICLE WAS OPERATED ON THE HIGHWAY, ANOTHER DRIVER LOST CONTROL OF THE VEHICLE AND ALMOST CAUSED A SIDE IMPACT ACCIDENT. THE CONTACT PULLED THE VEHICLE INTO THE MEDIAN. WHEN THE VEHICLE WAS DRIVEN BACK OVER TO THE HIGHWAY, THE FORCE CAUSED THE CONTACT'S WIFE TO HIT THE DOOR AND IT OPENED. THE CONTACT WAS ABLE TO BRING TO THE VEHICLE TO THE SIDE OF THE ROAD AND GET THE DOOR CLOSED. THE VEHICLE WAS TAKEN TO THE SMAIL MERCEDES WHERE IT WAS DIAGNOSED THAT FAILURE WAS INHERENT TO GERMAN VEHICLES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHERE A CASE WAS OPENED AND THEY OFFERED $5,000 TOWARD THE PURCHASE OF A NEW MERCEDES VEHICLE. THE CONTACT'S WIFE SUFFERED FROM TROUBLE BREATHING, MODERATE MUSCLE PAIN. MEDICAL ATTENTION WAS NOT RECEIVED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,500. UPDATED 08/29/17*LJ *CN