NHTSA Complaint #11006483 — 2016 DODGE DURANGO

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11006483
Vehicle 2016 DODGE DURANGO
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 14,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

THIS MAY BE A SCENARIO FOR THE ONGOING INVESTIGATION OF ROLLAWAY (NHTSA ACTION NUMBER: PE16014) THE VEHICLE IN THIS SCENARIO WAS STATIONARY. I FOLLOW THE NORMAL PROCEDURE FOR PARKING MY DURANGO BY (1)APPLYING PARKING BRAKE, (2)MOVING THE SHIFTER TO PARK, (3) TURN IGNITION OFF, AND THEN (4)EXITING THE VEHICLE. TODAY, I BROUGHT MY VEHICLE TO STOP FOR PARKING, WHICH TRIGGERED THE STOP-START SYSTEM, TURNING THE ENGINE OFF. AT THIS TIME, BEFORE SHIFTING THE TRANSMISSION TO PARK, I OPENED THE DOOR OF THE VEHICLE. THIS ACTION OF OPENING DOOR MADE THE STOP-START SYSTEM UNAVAILABLE. AFTER THIS WHEN I LIFTED MY FOOT FROM THE BRAKE PEDAL, AND MOVED TRANSMISSION TO PARK (WITH PARK LIGHT LIT), MY THINKING WAS THAT THE VEHICLE WOULD START ITS ENGINE AS IT WOULD BE COMING OUT OF STOP-START SYSTEM. BUT, THIS DID NOT HAPPEN AS THE DRIVER DOOR WAS OPEN AND THE STOP-START SYSTEM WAS DISABLED. AT THIS TIME, WHEN I LIFTED MY FOOT OF THE BRAKE, THE CAR ADVANCED FORWARD WITH NO POWER. EVEN THEN THE ENGINE DID NOT START. THEN I TURNED THE CAR OFF AND TURNED IT BACK ON AND ALL WORKED FINE. WHILE CHECKING THIS SCENARIO AGAIN, I TURNED THE CAR OFF WHILE THE STOP-START WAS DEACTIVATED. THE VEHICLE DID A POWERLESS ROLLING. I STARTED THE VEHICLE AGAIN AND ALL WORKED FINE. IT SEEMS THAT THE OPENING OF THE DRIVER DOOR BEFORE THE VEHICLE EXITS THE STOP-START SYSTEM INITIATED ENGINE-OFF, CAUSES THE VEHICLE TO ENTER A STATE WHERE THINGS ARE NOT PREDICTABLE. MY EXPECTATION WAS THAT THE TAKING FOOT OFF THE BRAKE PEDAL OR CHANGING GEAR SHIFTER, WOULD MAKE THE ENGINE COME BACK TO LIFE. BUT THAT DID NOT HAPPEN. I HOPE THAT THERE COULD BE SOLUTION FOR THIS ISSUE. I ALWAYS APPLY PARKING BRAKE SINCE THE TIME I HAVE LEARNED HOW TO DRIVE, AND THAT SURELY MUST BE HELPING ME HERE.

Related Complaints for the 2016 DODGE DURANGO

Other ELECTRICAL SYSTEM Complaints

#11697733 We had an issue with an error message in the middle of driving that stopped the acceleration of the vehicle, this see...
#11677230 The Rear License Plate Light bulb (right) was out and I went to have the bulb replaced. I was quoted over $1100 from...
#11632805 Electrical issues involving specific fuses in the vehicle where the f13 fuse constantly fries and melts into the fuse...
#11588950 The contact owns a 2016 Dodge Durango. The contact stated while driving at undisclosed speeds, the vehicle shut off a...
#11562556 Was driving and the vehicle stalled well driving, Had a hard time trying to stop and could barley steer the vehicle. ...

Recent Complaints for the 2016 DODGE DURANGO

#11708040 SEATS Passenger active headrest deployed while parked on driveway.
#11692509 FUEL SYSTEM, GASOLINE The contact owns a 2016 Dodge Durango. The contact stated that while driving at an undisclosed speed, there was a str...
#11677230 EXTERIOR LIGHTING The Rear License Plate Light bulb (right) was out and I went to have the bulb replaced. I was quoted over $1100 from...
#11675495 POWER TRAIN Driving in the left lane of an interstate highway at 75mph, in moderate traffic, in daylight hours, clear weather, wi...
#11641732 EXTERIOR LIGHTING Rear racetrack led lighting is failing. One segment has gone dark. You can only replace the entire assembly for ove...
Check any vehicle history by VIN - Free vehicle history report