NHTSA Complaint #11006334 — 2010 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11006334
Vehicle 2010 FORD ESCAPE
Component ENGINE
Date of Incident
Date Filed
Mileage 80,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

ESCAPE RANDOMLY STALLS OUT AND IS UNRESPONSIVE. CAN BE DRIVING ON HIGHWAY, A MILE FOR HOME OR ON 45MPH STREETS. UNABLE TO REPRODUCE BUT HAPPENS AT LEAST ONCE A WEEK. FORD WILL NOT FIX BECAUSE THEY CANNOT REPRODUCE. THIS IS DANGEROUS AND UNACCEPTABLE. NOT ACCEPTABLE TO HAVE A CAR RANDOMLY STALL OUT ON ANY STREET AND MANUFACTURER NOT WILLING OR CAN'T FIX. HAVE SEEN OTHER PEOPLE REPORTING THE SAME ISSUE WITH THEIR FORD ESCAPES BUT NO RESOLUTION AND NO HELP FROM FORD. I'VE CONTACTED DEALERSHIPS AND FORD SERVICE WITH SAME DISAPPOINTING RESPONSE. KEEP SPENDING MONEY HAVING DEALERSHIP LOOK AT IT IN HOPES THEY CAN REPRODUCE IT. NOT A GOOD USE OF ANYONE'S TIME OR MONEY TO DO THIS WHEN THIS SEEMINGLY IS A PROBLEM THAT FORD IS AWARE OF BASED ON MY RESEARCH.

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