NHTSA Complaint #11006177 — 2001 TOYOTA AVALON

TIRES issue reported to NHTSA

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Complaint Details

ODI Number	11006177
Vehicle	2001 TOYOTA AVALON
Component	TIRES
Date of Incident	June 1, 2017
Date Filed	July 18, 2017
Mileage	190,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

ON 4/21/14, I PURCHASED 2 CROSSWIND TIRES(20560R16) THE SELLER GAVE ME, IN WRITING, TREAD WEAR WARRANTY OF 50,000 MILES. HOWEVER, I HAVE ONLY DRIVEN APPROX. 19,000 MILES AND 90% OF TREADS ARE GONE. I HAVE CONTACTED THE SELLER, HE TOLD ME TO CONTACT THE MANUFACTURER. THE MANUFACTURER REFUSED TO HONOR THEIR WARRANTY. I EVEN CONTACTED MY CREDIT CARD CO. TO HELP, BUT THEY REFUSED IT TOO. I PAID $129.00 PLUS $40.00 FOR INSTALLATION. PLEASE HELP ME GET MY MONEY BACK.

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