NHTSA Complaint #11005972 — 2013 FORD FUSION

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11005972
Vehicle	2013 FORD FUSION
Component	STRUCTURE:BODY
Date of Incident	July 16, 2017
Date Filed	July 17, 2017
Mileage	87,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE OPERATING THE VEHICLE, THE FRONT PASSENGER SIDE DOOR DID NOT LOCK AND REMAINED SECURED. THE DISPLAY INDICATED THAT THE DOOR WAS OPENED AND THE INTERIOR DOME LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO BLUE SPRINGS FORD LOCATED IN BLUE SPRING, MISSOURI WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V210000(LATCHES/LOCKS/LINKAGES). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 87,000. UPDATED 09/06/17 *BF *CN

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