NHTSA Complaint #11005443 — 2017 NISSAN NV3500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11005443
Vehicle	2017 NISSAN NV3500
Component	ENGINE
Date of Incident	May 1, 2017
Date Filed	July 15, 2017
Mileage	500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

MY VAN WILL RANDOMLY SOUND LIKE IT IS NEUTRAL WHEN IT IS IN DRIVE AND IT LOSES ACCELERATION WHEN THIS OCCURS. THE FREQUENCY IT HAS BEEN OCCURRING AND DURATION IS INCREASING. IT WILL NOW LOSE ACCELERATION AND THE RPMS WILL RANDOMLY INCREASE WHILE DRIVING. THE RENTAL VAN THAT WE DROVE DID THE SAME THING. REPORTS FROM OTHER 2017 NV 3500 OWNERS STATE THAT THEIR VANS ARE DOING THE SAME THING. IT DOES NOT SEEM THAT MY VAN IS AN ISOLATED CASE AND I BELIEVE THE LOSS OF ACCELERATION WHEN THE VAN MALFUNCTIONS THAT WAY IS A SAFETY HAZARD, NOT TO MENTION THE POTENTIAL STRESS IT PUTS ON THE ENGINE AND TRANSMISSION. I HAVE BROUGHT MY VAN INTO THE DEALERSHIP THREE SEPARATE TIME AND CONTACTED NISSAN COMMERICAL VEHICLES. MY VAN IS CURRENTLY IN THE SHOP AT CREST NISSAN IN FRISCO, TEXAS.

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