NHTSA Complaint #11005321 — 2008 MAZDA CX-9 AIR BAGS

Complaint Details

ODI Number	11005321
Vehicle	2008 MAZDA CX-9
Component	AIR BAGS
Date of Incident	March 18, 2017
Date Filed	July 14, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ID

Consumer Description

TL* THE CONTACT OWNS A 2008 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V451000 (SUSPENSION) AND 17V012000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE LOCAL DEALER THAT WAS CONTACTED WAS NO LONGER IN BUSINESS. ADDITIONALLY, THE CONTACT STATED THAT HE WAS UNABLE TO REACH ANYONE IN MAZDA CUSTOMER SERVICE OPERATIONS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS). PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION).

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