NHTSA Complaint #11005226 — 2004 FORD F-150

TO BEGIN WITH I HAD TO HAVE ALL 4 WINDOWS REPAIRED. THE MECHANISM THAT RAISES AND LOWERS THE WINDOWS BROKE. SINCE THIS WAS BOUGHT AS A USED VEHICLE, THERE WAS NO WARRANTY. SO I PD. $150. TO $175.00 EACH. WAS TOLD FORD KNEW OF THIS PROBLEM BUT SINCE IT WASN'T A "SAFETY FACTOR" NO RECALL WAS ISSUED. I FEEL LIKE THIS IS QUITE UNFAIR TO THE CONSUMER. WE PURCHASE A VEHICLE THAT HAS A GOOD REPUTATION AND THEN ARE TOLD THAT THIS EXPENSE IS OUR BABY TO TAKE CARE OF. I FEEL LIKE THIS WAS VERY UNFAIR TO THIS CONSUMER. I HAVE PURCHASED FORDS FOR YEARS WITH NO COMPLAINTS UNTIL NOW. ALSO, THE HEADLIGHTS DEVELOPED A LEAK AND FILLED WITH WATER THUS SHORTING OUT MY RIGHT HEADLIGHT,AND IS SLOWLY DOING THE SAME TO THE LEFT ONE. I HAVE BEEN TOLD THAT JUST THE BURNED OUT BULBS CANNOT BE REPLACED,THAT THE WHOLE ASSEMBLY HAD TO BE REPLACED AND THIS IS AT A COST OF APPROX. $175 TO $200. PER ASSEMBLY. THIS IS OUTRAGEOUS. ALSO,THERE IS A PROBLEM WITH WHAT USED TO BE "POINTS & PLUGS" WHICH ARE NOW A "COIL" ASSEMBLY. THIS PROBLEM DEVELOPED APPROX. 6 MONTHS AGO. ACCORDING TO THE READOUTS I HAVE GOTTEN, THE #1 PLUG IS MISFIRING APPROX. EVERY 1,000 REVOLUTIONS WHICH CAUSES A MISS IN THE ENGINE AND WAS VERY ALARMING TO ME SINCE I WAS ON THE HIGHWAY ABOUT 200-250 MILES FROM HOME, TRAVELING BY MYSELF. SO, ANOTHER EXPENSE IS LOOMING. I REALIZE THERE ARE EXPENSES TO OWNING A VEHICLE. I DO NOT EXPECT TO NOT HAVE ANY PROBLEMS OR REPAIRS WITH MY VEHICLE,BUT I DID NOT ANTICIPATE THIS MANY. NOR DID I EXPECT THE COST OF THE REPAIR PARTS ALONE TO BE SO OUTRAGEOUS. I AM ON A FIXED INCOME AND HAD I ANTICIPATED THESE PROBLEMS I WOULDN'T & #8203; HAVE MADE THIS PURCHASE. I TRULY LOVE MY TRUCK, BUT IS THERE ANYWAY THESE OTHER REPAIRS CAN BE DONE FOR A LESSER AMT? I'VE ALREADY PD. TO REPLACE MOTOR & ROTORS IN ALL 4 WINDOWS. ANY HELP YOU CAN GIVE ME WOULD BE GREATLY APPRECIATED. THANK YOU. [XXX] ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'