NHTSA Complaint #11005160 — 2002 LINCOLN LS

TL* THE CONTACT OWNED A 2002 LINCOLN LS. WHILE DRIVING APPROXIMATELY 60 MPH, ANOTHER VEHICLE DROVE THROUGH A STOP SIGN AND CRASHED INTO THE FRONT DRIVER AND PASSENGER SIDE OF THE VEHICLE. ONLY THE FRONT PASSENGER SIDE AIR BAG DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER WAS WEARING A SEAT BELT, BUT THE FORCE OF THE CRASH INJURED THE CONTACTS NECK, FRACTURED HIS BACK IN TWO PLACES, AND FRACTURED HIS STERNUM. THE CONTACT ALSO SUSTAINED EXTENSIVE PAINS IN THE LOWER BACK AND BUTTOCKS DUE TO NO AIR BAG DEPLOYMENT ON THE DRIVER'S SIDE UPON IMPACT. THE CONTACT HAD TO CONTINUE TREATMENTS AND WAS MEDICATED DAILY BECAUSE OF THE CRASH. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE INSURANCE COMPANY TOWED THE VEHICLE TO A YARD AND THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT THE CONTACT WAS UNCERTAIN IF THEY INVESTIGATED THE FAILURE IN CONJUNCTION WITH THE INSURANCE COMPANY. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.