NHTSA Complaint #11005116 — 2013 CHRYSLER 300

TL* THE CONTACT'S FATHER OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT WHILE HER FATHER WAS DRIVING, HE HEARD A LOUD NOISE BUT COULD NOT DETERMINE THE LOCATION WHEN SUDDENLY THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT'S FATHER THEN DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE FAILED TO STOP. THE CONTACT ALSO STATED THAT THE STEERING WHEEL LOCKED AND THE SEAT BELTS FAILED TO RETRACT. AS A RESULT, THE CONTACT'S FATHER COULD NOT GAIN CONTROL OF THE VEHICLE AND CRASHED INTO THREE OTHER PARKED VEHICLE'S. NO WARNING LIGHTS ILLUMINATED. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT'S MOTHER WAS ON THE PASSENGER SIDE AND SUSTAINED INJURY TO HER LEGS AND THE CHEST. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FRONT END WAS DAMAGED. THE CONTACT STATED THAT SHE RECEIVED A RECALL NOTIFICATION LETTER OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). A LOCAL DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE. ...UPDATED 08/07/17 *BF *CN *TR