NHTSA Complaint #11005083 — 2003 SATURN ION

IN THE PHOTOGRAPH BELOW YOU WILL SEE THE WIPER TRANSMISSION, MADE OF PLASTIC, THAT BROKE ON MY 2003 SATURN ION AND WAS REPLACED ON MY VEHICLE ON 7/7/2017 AT MY EXPENSE OF $298. I WAS STUNNED TO LEARN THAT ANY CAR MANUFACTURER WOULD USE PLASTIC FOR ANY MOVING PART IN A VEHICLE ENGINE COMPARTMENT. I HAVE BEEN IN CONTACT WITH GENERAL MOTORS, AND AT FIRST THEY TOLD ME THERE WAS NOTHING THEY COULD DO. HOWEVER, I HAVE REQUESTED THAT THEY DO A RECALL ON THE 2003 SATURN TO REPLACE THE WIPERS TRANSMISSIONS. I HAVE ALSO BEEN TOLD NOT TO WASTE MY TIME THAT THIS IS NOT CONSIDERED A SAFETY ISSUE BY NHTSA. LET ME ASSURE YOU, IT MOST DEFINITELY IS A SAFETY ISSUE. IT IS EXTREMELY DANGEROUS TO DRIVE WITHOUT THE USE OF WIPERS WHEN IT IS POURING RAIN. THE WIPER BROKER WHILE I WAS DRIVING IN MORNING RUSH HOUR TRAFFIC WHEN I THOUGHT A ROCK HAD HIT MY WINDSHIELD. IT WASN'T A ROCK, IT WAS THE WIPER THAT HAD SLAMMED BACK INTO MY WINDSHIELD. I HAD NO CHOICE BUT TO KEEP GOING UNTIL I REACHED MY DESTINATION AT WHICH TIME I CALLED A FRIEND WHO LOANED ME THEIR CAR UNTIL I COULD GET THIS FIXED. I HAVE ALSO DONE A LITTLE BIT OF RESEARCH ON THIS AND FOUND THAT MY CAR IS NOT THE ONLY SATURN 2003 THAT HAS HAD THIS PROBLEM. THE CASE FILE NUMBERS WITH GM ARE 8-2993888661 AND 8-3078081084, WITH THE LATTER BEING THE MOST RECENT COMMUNICATION. AND, WHILE I KNOW MY CARE IS 14 YEARS OLD, THE AGE SHOULD NOT BE AN ISSUE SINCE THE WIPER TRANSMISSION IS MADE OF PLASTIC. I THANK YOU FOR YOUR CONSIDERATION OF THIS MATTER, AND IF THIS IS NOT ON YOUR LIST OF SAFETY/HAZARDOUS CONDITIONS THAT IT BE ADDED TO THE LIST.