NHTSA Complaint #11004857 — 2008 MAZDA CX-7

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11004857
Vehicle	2008 MAZDA CX-7
Component	SUSPENSION
Date of Incident	April 10, 2016
Date Filed	July 12, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED ON SEVERAL OCCASIONS AT 800-222-5500, BUT THERE WERE NO ANSWER. THE CONTACT STATED THERE WAS A RECORDING WITHOUT THE OPTION TO LEAVE A VOICE MESSAGE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

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