NHTSA Complaint #11004835 — 2010 FORD ESCAPE

ELECTRONIC THROTTLE BODY MALFUNCTION. VVEHICLE DEVELOPED CONTAMINATION ON THE INTERNAL MOTOR CONTACTS OF THE THROTTLE BODY, RESULTING IN INTERMITTENT ELECTRICAL CONNECTIVITY. MALFUNCTION INDICATOR LAMP (MIL) AND WRENCH LIGHT ILLUMINATED AND THE VEHICLE MAY ENTERED FAILURE MODE EFFECTS MANAGEMENT (FMEM) OTHERWISE KNOWN AS "LIMP HOME" MODE. VEHICLE LOST ALL ACCELERATION WHILE IN MOTION ON A HIGHWAY AS WELL AS ON A CITY STREET. ELECTRONIC THROTTLE BODY WAS REPAIRED UNDER FORD CUSTOMER SATISFACTION PROGRAM #13N03. DUE TO THIS FACT AND DESPITE THAT THE ETB ONCE AGAIN SUFFERED FROM THE SAME ISSUE, FORD REFUSED TO REPAIR THE ETB A SECOND TIME AND ALL COSTS FELL UPON CUSTOMER.