NHTSA Complaint #11004309 — 2011 FORD F-150 FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	11004309
Vehicle	2011 FORD F-150
Component	FUEL/PROPULSION SYSTEM
Date of Incident	July 10, 2017
Date Filed	July 11, 2017
Mileage	132,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

I WAS DRIVING AT HIGHWAY SPEEDS (70+ MPH) ON A MOUNTAIN ROAD GOING UPHILL IN HEAVY TRAFFIC WHEN THE TRUCK COMPLETELY SHUT DOWN. THE TRUCKS' POWER STEERING, BRAKING, AND MANEUVERABILITY BECAME EXTREMELY CHALLENGING AS I TRIED TO PULL IT TO SAFETY. HOWEVER, WITH IT BEING ON A MOUNTAIN ROAD THERE WAS VERY LITTLE SHOULDER AND PART OF MY TRUCK ENDED UP BLOCKING TRAFFIC SINCE THE TRUCK WAS UNRESPONSIVE. MAJOR SAFETY HAZARD! THE FAULTY COMPONENT THAT CAUSED THIS SITUATION IS THE FUEL PUMP FUSE OVERHEATED CAUSING NO FUEL DELIVERY TO MY VEHICLE. I LATER LEARNED THROUGH SOME RESEARCH THAT FORD MOTOR CO. HAD ISSUED, WITHOUT ALERTING THE PUBLIC, A TSB (15-0137) REGARDING THE FUEL PUMP FUSE. I HAD NO IDEA SINCE THERE WAS NO RECALL ISSUED. IF I HAD KNOWN, THIS VERY DANGEROUS SITUATION COULD HAVE BEEN AVOIDED!!!

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