NHTSA Complaint #11004208 — 2010 SUBARU LEGACY

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11004208
Vehicle	2010 SUBARU LEGACY
Component	POWER TRAIN
Date of Incident	July 8, 2017
Date Filed	July 11, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

THE TORQUE CONVERTER IS LOCKING UP AND NOT RELEASING, WHICH CAUSES THE CAR TO STALL AT RANDOM TIMES. THERE ARE TIMES WHERE YOU MAY BE ON A HILL AND THE CAR STALLS. THIS IS VERY DANGEROUS IN ATLANTA TRAFFIC. SUBARU OF AMERICA RELEASED A SERVICE BULLETIN TO REPAIR THE ISSUE AT THE DRIVER'S EXPENSE. ON 6/21/17 THEY EXTENDED THE WARRANTIES FOR THE CVT TRANSMISSION, BUT THAT DID NOT COVER THE TORQUE CONVERTER ISSUE. I FEEL I SHOULDN'T HAVE TO PAY FOR THE REPAIRS SINCE THIS IS A MECHANICAL FAULT ON SUBARU'S END. WHAT DOES IT TAKE FOR THEM TO REALIZE THAT THEY SHOULD BE FIXING THESE ISSUES AND ASSUME RESPONSIBILITY FOR THIS? A CAR TO STALL IN THE MIDDLE OF AN INTERSECTION AND THE DRIVER GETS HIT?

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