NHTSA Complaint #11004112 — 2004 LINCOLN TOWN CAR EXTERIOR LIGHTING

Complaint Details

ODI Number	11004112
Vehicle	2004 LINCOLN TOWN CAR
Component	EXTERIOR LIGHTING
Date of Incident	June 28, 2017
Date Filed	July 10, 2017
Mileage	204,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

WHEN LIGHTING IS SWITCHED ON FROM THE DASHBOARD SWITCH OR FROM AUTO LAMP FEATURE, ALL LIGHTS COME ON EXCEPT THE HEADLIGHTS.. NO HI OR LO BEAM. THE HIGH BEAMS WILL WORK FROM THE "FLASH TO PASS" FEATURE WITH THE TURN SIGNAL STALK. THIS FAILURE OCCURRED SUDDENLY. FORTUNATELY JUST BEFORE I ENTERED THE HIGHWAY THIS SEEMS PRECISELY THE LIGHTING CONTROL MODULE PROBLEM THAT FORD COVERS FOR THE CROWN VIC AND MARQUIS VEHICLES UNDER RECALL 15S39. THE TOWN CAR IS THE SAME PANTHER PLATFORM AS THE "COVERED" VEHICLES, AND CERTAINLY WITHIN THE SAME YEAR RANGE AS COVERED IN THE RECALL. THIS IS A VERY SERIOUS SAFETY ISSUE. MINE IS A "HARD" FAILURE.. NOT INTERMITTENT. THE VEHICLE HAS NO HEADLIGHTS AT THIS MOMENT. I VISITED THE LOCAL FORD DEALER TODAY AND THEY CONFIRMED THAT THE TOWN CAR WAS NOT COVERED UNDER FORD 15S39.

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