NHTSA Complaint #11003880 — 2013 NISSAN ALTIMA

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11003880
Vehicle 2013 NISSAN ALTIMA
Component AIR BAGS
Date of Incident
Date Filed
Mileage 80,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AR

Consumer Description

WE HAVE NOT RECEIVED ANY RECALLS SINCE PURCHASE OF CAR.ON 06/30/17,MY DAUGHTER CALLED AND INFORMED ME THE CAR WAS HAVING PROBLEMS. WHAT SHE DESCRIBED SOUNDED AS IF THERE WAS WATER IN THE GAS.ITOLD HER TO DRIVE TO THE DEALER IN CONWAY AR.IT WAS BROUGHT TO OUR ATTENTION THERE WAS A RECALL ON THE CVT.THEY REPROGRAMED IT AND TEST DROVE THE CAR. THEY SAID IT WAS OK ,BUT WERE A LITTLE IFFY ABOUT WHETHER WE MIGHT HAVE MORE PROBLEMS.IN THE MEANTIME I FOUND OUT THERE WERE SEVERAL RECALLS ON THE CAR,INCLUDING THE PASSENGER SIDE AIR BAG AND THE HOOD LATCH.THESE WERE SERIOUS SAFETY PROBLEMS ,IN AND WE HAD RECEIVED NO RECALLS.WE WOULD APPRECIATE ANY ASSISTANCE YOU MAY HELP WITH.SHE SAID IT SOUNDED AS IF IT WOULD BLOW UP,AT THE TIME.SHE BROUGHT THE CAR HOME(3.5 HR. DRIVE)AND AFTER A BRIEF STOP,IT WOULD NOT BUDGE.I LOADED THE CAR ON A TRAILOR AND TOOK IT TO THE DEALER IN JONESBORO AR.ITOLD THE SERVICE MAN ABOUT IT AND THAT I HAD CONTACTED NHTSA AND WAS ASSIGNED A CASE #27278124,BUT HE DIDN'T SEEM TOO INTERESTED IN IT. I LATER FOUND THE RECALL ON THE PASSENGER SIDE AIR BAG.THE CONWAY PEOPLE SAID THEY PREFORMED THE HOOD LATCH RECALL.P.S,IALSO WAS TOLD THE CVT RECALL WAS INTERNAL.

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