NHTSA Complaint #11003683 — 2013 GMC YUKON DENALI AIR BAGS

Complaint Details

ODI Number	11003683
Vehicle	2013 GMC YUKON DENALI
Component	AIR BAGS
Date of Incident	May 1, 2016
Date Filed	July 7, 2017
Mileage	39,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

OUR 2013 DENALI WHICH WE PURCHASED NEW IN 2014 HAS HAD A CRACKED DASHBOARD ABOVE THE PASSENGER SIDE AIRBAG FOR MORE THAN A YEAR (~2 YEARS OLD). THE INTEGRITY OF THE DASH AND AIRBAG ARE PROBLEMATIC. THERE IS NO TANGIBLE SUPPORT UNDER THE DASH -- DEALERSHIP SAYS IT'S PLASTIC!!! THE VEHICLE WAS NOT IN MOTION, JUST HAPPENED ONE DAY WHEN IT WAS PARKED IN THE DRIVEWAY. YESTERDAY THE OUTSIDE PASSENGER DOOR HANDLE BROKE OFF --- AGAIN, PLASTIC PARTS INSTEAD OF METAL. IF THERE WAS AN ACCIDENT, THAT PASSENGER MIGHT NOT HAVE AN AIRBAG PROPERLY DEPLOYED AND NOBODY COULD OPEN THAT DOOR FROM THE OUTSIDE TO RESCUE THEM!

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