NHTSA Complaint #11003681 — 2006 LEXUS IS

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11003681
Vehicle 2006 LEXUS IS
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage 100,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

MELTED DASHBOARD AND DOOR PANELS - 2006 LEXUS IS350 - UNDER HEAT AND HUMIDITY, THE DASHBOARD ON CERTAIN LEXUS MODELS MELT WHICH GIVES OFF A GLARE TO THE DRIVER AND PASSENGER WHICH MAKES IT DIFFICULT TO SEE THE ROAD DURING THE DAY WITHOUT SUNGLASSES. THIS IS A HAZARD BECAUSE I CAN NOT SEE THE CAR IN FRONT OF ME WHEN IT BRAKES UNLESS I WEAR SUNGLASSES. LEXUS HAS GIVEN A COMPLIMENTARY SATISFACTION REPAIR BUT WITH A DEADLINE TO BE ON A WAITING LIST. THIS SHOULD NOT BE A "COMPLIMENTARY" REPAIR, THIS SHOULD BE A MANDATORY REPLACEMENT FOR THE HAZARD IT CAN CAUSE THE DRIVER AND THE DRIVERS ON THE ROAD. I HAVE REPORTED THIS TO LEXUS HEAD QUARTERS AND THEY DENIED MY REQUEST FOR REPAIR DUE TO NOT BEING ON THE LIST BY END OF MAY 2017. WHEN IN MOTION, THIS CAR SHOULD NOT BE OPERATED BY ANYONE WITH VISIBILITY ISSUES.

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