NHTSA Complaint #11003401 — 2012 KIA SORENTO
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11003401 |
| Vehicle | 2012 KIA SORENTO |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 76,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
I RECEIVED A INTERIM SAFETY RECALL ON 6/30/17 (ATTACHED). ON 6/21/17 WHILE TRAVELLING ON THE HIGHWAY (RT. 80) GOING 70MPH THE ENGINE LOST ALL POWER. THERE WAS NO KNOCKING SOUND OR WARNING LIGHT AS THE NOTICE HAD STATED WOULD BE AN INDICATOR TO A POSSIBLE PROBLEM. I LUCKILY WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD BEFORE THE CAR COMPLETELY STOPPED OPERATING .FORTUNATELY I WAS TRAVELLING IN THE LEFT LANE. HAD I BEEN IN ANY OTHER LANE THERE WOULD HAVE BEEN NO WAY I COULD HAVE PULLED OVER THE VEHICLE. THE ENGINE LOST POWER THAT QUICKLY WITHOUT WARNING. I HAD TO HAVE TO CAR TOWED OFF THE HIGHWAY AND CONTACTED KIA. A CASE WAS OPENED AND I WAS ADVISED THAT THE CAR WOULD HAVE TO BE INSPECTED TO DETERMINE IF IT WAS DUE TO THE RECALL THAT THE ENGINE STOPPED. I RECEIVED A CALL THE NEXT DAY THAT INDEED THE ENGINE WAS PART OF THE RECALL AND I WOULD BE RECEIVING A NEW ENGINE. KIA HAS NOT COMMUNICATED WITH ME IN REGARDS TO THE ETA OF THE REPAIR. I CALLED THE DEAL WHO HAD NO IDEA WHEN THE CAR WOULD BE REPAIRED. AFTER CONTACTING KIA I WAS GIVEN AN ETA OF 7/15/17. CASE # 12385542
Related Complaints for the 2012 KIA SORENTO
Other ENGINE Complaints
#11717233
The contact owns a 2012 Kia Sorento. The contact stated that after parking and turning off the vehicle, she entered t...
#11715455
The contact owns a 2012 Kia Sorento. The contact received notifications of NHTSA Campaign Numbers: 20V750000 (Engine)...
#11709737
The contact owns a 2012 Kia Sorento. The contact stated that the rod bearings were knocking, and the check engine war...
#11707873
The contact owns a 2012 Kia Sorento. The contact stated that her son had reported that the vehicle was losing motive ...
#11701341
Engine Intake gasket oil leak.
Recent Complaints for the 2012 KIA SORENTO
#11717957
ELECTRICAL SYSTEM
My kia Sorento shocks are really bad seems like it bounces Alot More than normal and heard a squeak coming from the s...
#11717957
SUSPENSION
My kia Sorento shocks are really bad seems like it bounces Alot More than normal and heard a squeak coming from the s...
#11717957
UNKNOWN OR OTHER
My kia Sorento shocks are really bad seems like it bounces Alot More than normal and heard a squeak coming from the s...
#11717050
AIR BAGS
The contact owns a 2012 Kia Sorento. The contact stated that the air bag warning light illuminated. The vehicle was n...
#11715455
SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Kia Sorento. The contact received notifications of NHTSA Campaign Numbers: 20V750000 (Engine)...