NHTSA Complaint #11003256 — 2000 TOYOTA TACOMA

FRAME RUST RECALL. I WAS NEVER NOTIFIED OF THE RECALL FOR THIS VEHICLE. I TALKED WITH THE CUSTOMER SERVICE AT THE CORPORATE OFFICE IN CALIFORNIA AND IT WAS CONFIRMED THAT I NEVER RECEIVED ANY NOTICE TO MY ADDRESS. THE UPPER LEVEL MANAGEMENT DENIED MY RIGHT TO HAVE THE TRUCK FIXED. I HAVE SPENT 1400.00 DOLLARS TO FIX AND KEEP THE TRUCK ON THE ROAD SAFELY. THE RECALL ENDED EARLY WITHOUT NOTICE. I HAVE RECEIPTS FROM MY DEALERSHIP OF THE REPAIR. IT WAS BROUGHT TO MY ATTENTION WHEN ROUTINE MAINTENANCE WAS BEING PERFORMED. THAT STARTED MY INQUIRY WITH TOYOTA.