NHTSA Complaint #11003041 — 2016 DODGE CHALLENGER

TL* THE CONTACT OWNS A 2016 DODGE CHALLENGER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND USING THE PADDLE SHIFTER TO SHIFT TO AN UP GEAR, THE VEHICLE WOULD DOWN SHIFT INSTEAD. THE CONTACT STATED THAT THE WHEN THE FAILURE FIRST OCCURRED THE VEHICLE WAS TAKEN TO BOTH AN INDEPENDENT MECHANIC AND WHITTEN BROTHERS OF RICHMOND LOCATED AT 10701 MIDLOTHIAN TURNPIKE #100, RICHMOND, VA 23235, PHONE NUMBER: (804) 378-0707, WHERE THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT STATED THAT HE THEN PURCHASED A DASH-CAM AND UPON RECORDING THE FAILURE, THE VEHICLE WAS TAKEN BACK TO THE LOCAL DEALER WHITTEN BROTHERS OF RICHMOND 10701 MIDLOTHIAN TURNPIKE #100, RICHMOND, VA 23235 (804) 378-0707, WHERE BOTH PADDLE SHIFTER BUTTONS WERE REPLACED. THE CONTACT STATED THAT THE FAILURE HAD RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,007.