NHTSA Complaint #11002814 — 1992 DODGE RAM 2500

TL* THE CONTACT OWNS A 1992 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 93E034000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE APPROXIMATELY 55 MPH, THE VEHICLE ACCELERATED OUT OF CONTROL AND CRASHED INTO A SAFETY BARRIER. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BACK PAIN THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DAMAGED AND TOWED TO THE CONTACT'S RESIDENCE. THE DEALER WAS CONTACTED (VICTORY DODGE, SHALLOTTE, NC, 910-550-3289) AND STATED THAT THE RECALL PART WAS NO LONGER AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OFFERED A $2,000 SETTLEMENT PLUS REIMBURSEMENT OF REPAIR EXPENSES THAT THE CONTACT INCURRED. THE CONTACT REFUSED THE OFFER AND STATED THAT THE OFFER WAS TOO LOW. THE CONTACT WANTED THE RECALL REPAIRS PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 114,000. PARTS DISTRIBUTION DISCONNECT.