NHTSA Complaint #11002552 — 2002 FOREST RIVER GEORGETOWN

TL* THE CONTACT OWNS A 2002 FOREST RIVER GEORGETOWN MOTOR HOME. WHILE OPERATING THE MOTOR HOME, A BURNING ODOR WAS PRESENT COMING FROM THE BRAKES. WHEN ATTEMPTING TO STOP, THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD AND THE VEHICLE DID NOT IMMEDIATELY STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FOUR BRAKE CALIPER ASSEMBLIES WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V110000 (SERVICE BRAKES), ALTHOUGH THE FAILURES WERE IDENTICAL. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 31,000.UPDATED 08/23/17*LJ UPDATED 12/04/2017*JS