NHTSA Complaint #11002549 — 2009 BUICK LUCERNE

TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO PATRIOT AUTO SALES (12100 LORAIN AVE, CLEVELAND, OH 44111) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED A WEEK LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY REPAIRED THE SWITCH AGAIN. THE FAILURE RECURRED TWO DAYS LATER AND THE VEHICLE WAS TAKEN BACK TO THE DEALER AGAIN. THE DEALER NOTICED THAT THE FUSE BOX AND THE RELAY SWITCH WERE MELTED. THE MANUFACTURER WAS NOTIFIED AND COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.