NHTSA Complaint #11002517 — 2005 VOLKSWAGEN JETTA ENGINE

Complaint Details

ODI Number	11002517
Vehicle	2005 VOLKSWAGEN JETTA
Component	ENGINE
Date of Incident	November 1, 2016
Date Filed	June 30, 2017
Mileage	170,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL* THE CONTACT OWNS A 2005 VOLKSWAGEN JETTA. WHILE DRIVING 25 MPH, THE ENGINE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND THEN TOWED TO WHEELER AUTO PARTS (LOCATED AT 8391 E MONROE RD, WHEELER, MI 48662; (989) 842-3158) WHERE IT WAS DIAGNOSED THAT THE TIMING BELT AND ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE ENGINE STALLED IN THE SHOP'S PARKING LOT AND THE CHECK ENGINE INDICATOR ILLUMINATED. IN ADDITION, THE CONTACT NOTICED A STRONG FUEL ODOR COMING THE FRONT OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER (LAFONTAINE VOLKSWAGEN LOCATED AT 2200 S TELEGRAPH RD, DEARBORN, MI 48124; (313) 996-6000) WHERE IT WAS DIAGNOSED THAT THE TIMING BELT AND ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED FOR THE FUEL ODOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-822-8987 AND STATED THAT THEY WOULD NOT BE RESPONSIBLE FOR REPAIRING THE VEHICLE. CASE NUMBER: 170791374 WAS PROVIDED. THE FAILURE MILEAGE WAS 170,000.

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