NHTSA Complaint #11001888 — 2012 FORD FOCUS

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11001888
Vehicle	2012 FORD FOCUS
Component	UNKNOWN OR OTHER
Date of Incident	June 28, 2017
Date Filed	June 28, 2017
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

I OWN A 2012 FORD FOCUS I BROUGHT IT BRAND NEW AND DROVE IT OFF THE LOT. THIS CAR HAS BEEN IN THE DEALERSHIP 3 TIMES FOR THE TRANSMISSION BUT IT IS STILL WORSE THAN DRIVING A MANUAL!!! I WAS NOTIFIED MONTHS AND MONTHS AGO THAT THERE IS A RECALL FOR THE DOOR LATCHES. I HAVE CALLED SEVERAL TIMES TRYING TO FIND OUT THE LATEST INFO ON THE RECALL. NOT TO MY SURPRISE NO ONE FROM FORD HAS BOTHERED TO CALL ME BACK!!! I HAVE MY FAMILY IN THIS CAR AND I DO NOT WANT ANY OF THEM POPPING OUT!!! SHAME ON FORD FOR SELLING THESE CARS.

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