NHTSA Complaint #11001849 — 2013 NISSAN PATHFINDER

I HAVE A 2013 NISSAN PATHFINDER AND THE SUN VISORS HAVE AN ISSUE WHERE THEY DO NOT STAY UP. THIS IS A COMMON ISSUE WITH THIS VEHICLE AS IF YOU GOOGLE IT, THERE ARE MULTIPLE THREADS DESCRIBING THE ISSUE. THIS IS A HUGE SAFETY ISSUE AS THE SUN VISOR ON THE DRIVER'S SIDE BLOCKS YOUR VISIBILITY. ADDITIONALLY, IT MAKES A LOUD CRACKING SOUND ANYTIME YOU OPEN OR CLOSE IT. I CONTACTED NISSAN LAST YEAR IN 2016 AND THEY BASICALLY SAID, "OH WELL. YOU ARE OUT OF WARRANTY." THE ISSUE WITH MY VEHICLE IS A KNOWN ISSUE AND IS ALSO A SAFETY CONCERN. I CAN BE DRIVING MY VEHICLE ON THE HIGHWAY AND THE SUN VISOR WILL SUDDENLY FALL DOWN AND BLOCK MY VIEW. WHEN I CONTACTED NISSAN LAST YEAR, MY VEHICLE WAS NOT EVEN A YEAR OUT OF WARRANTY. I HAD NOTICED THE ISSUE WITH THE SUN VISORS FOR A WHILE, BUT DID NOT TAKE THE VEHICLE IN PREVIOUSLY DUE TO PERSONAL ISSUES GOING ON (I WAS IN THE MIDDLE OF A SEPARATION AND DIVORCE). THE DRIVER'S SIDE SUN VISOR IS HANGING SO LOW NOW THAT I HAVE TO PUSH TO THE LEFT SIDE OF MY VEHICLE IN FRONT OF THE WINDOW SO I CAN SEE WHEN I DRIVE. I HAVE INCLUDED SOME PICTURES SO YOU CAN SEE WHERE THE SUN VISOR IS SITTING ON A PERMANENT BASIS. EVEN IF I PUSH IT UP, IT FALLS BACK TO THIS POSITION. YOU CAN SEE FROM THE FINAL PICTURE THAT IS BASICALLY AT MY EYE LEVEL. I CAN UNDERSTAND NISSAN NOT WANTING TO REPLACE BOTH SUN VISORS, BUT THE DRIVER'S SIDE VISOR IS A HUGE SAFETY CONCERN. AT $250 A PIECE, I CAN'T REALLY AFFORD TO SPEND $500 TO HAVE THEM BOTH REPAIRED. I HAVE 2 SMALL CHILDREN AND I'M EXTREMELY CONCERNED FOR THEIR SAFETY AND MINE WHILE OPERATING THE VEHICLE.