NHTSA Complaint #11001784 — 2011 JEEP PATRIOT SUSPENSION

Complaint Details

ODI Number	11001784
Vehicle	2011 JEEP PATRIOT
Component	SUSPENSION
Date of Incident	June 27, 2017
Date Filed	June 27, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

BOUGHT THE CAR NEW. REPLACED LEFT CONTROL ARM IN 2015, REPLACED RIGHT CONTROL ARM IN 2016, REPLACING BOTH CONTROL ARMS AGAIN. DEALER WANTS $750 FOR EACH CONTROL ARM THEY REPLACE. RUINED TWO FRONT TIRES (WHICH LUCKILY DIDN'T BURST ON ME ON THE HIGHWAY), RUINED SECOND SET OF FRONT TIRES. AGAIN, TIRES WERE BRAND NEW IN 2015 DUE TO THE LEFT CONTROL ARM, HAVE REPLACED 4 TIRES SINCE THEN DUE TO THE FRONT CONTROL ARMS. CHRYSLER WON'T DO ANYTHING. THERE ARE A MILLION COMPLAINTS ABOUT THIS ON THE PATRIOT MODEL ONLINE. JEEP DEALERSHIP SERVICE CENTER AND TWO MECHANICS TOLD ME IT WAS A DESIGN FLAW AND IT WILL CONTINUE TO HAPPEN. LOOKING AT $750-$1500 A YEAR (NOT TO MENTION THE COST OF NEW TIRES) TO CORRECT. SILLY. CAR HAS NEVER BEEN IN 4X4 OR OFF ROAD. HAS 74K MILES ON IT AND IS 6 YEARS OLD. GIVEN THAT THE TIRES HAVE STEEL POKING THROUGH W/IN A YEARS TIME DUE TO THE CONTROL ARM, THIS IS DANGEROUS!

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