NHTSA Complaint #11001728 — 2003 HONDA ODYSSEY

TL* THE CONTACT OWNS A 2003 HONDA ODYSSEY. WHILE DRIVING 70 MPH, THE TRANSMISSION BEGAN TO SLIP AND INDEPENDENTLY SHIFTED INTO A LOWER GEAR EXTREMELY ABRUPTLY. THE FAILURE CAUSED THE VEHICLE TO UNINTENTIONALLY DECELERATE TO APPROXIMATELY 30 MPH AND THE CHECK ENGINE AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. ALSO, THE GEAR INDICATOR BLINKED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE CONTACT SPOKE TO THE DEALER (TROY HONDA 1835 MAPLELAWN DR, TROY, MI 48084) WHO STATED THAT BASED ON THE CODE THE INDEPENDENT MECHANIC PULLED, THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 240,000.