NHTSA Complaint #11001720 — 2016 TOYOTA RAV4

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11001720
Vehicle 2016 TOYOTA RAV4
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 2,478 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. WHILE DRIVING 10 MPH, THE BRAKES FAILED TO WORK AND THE VEHICLE AUTOMATICALLY STOPPED WITHOUT WARNING. THE VEHICLE WAS SLOWLY DRIVEN TO THE CONTACT'S RESIDENCE. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (WEST HERR TOYOTA OF WILLIAMSVILLE LOCATED AT 8129 MAIN ST, WILLIAMSVILLE, NY 14221; (716) 803-8010), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-331-4331 AND WAS INFORMED THAT NOTHING COULD BE DONE. CASE NUMBER: 1706191051 WAS PROVIDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,478.

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